FormGent integration in Directorist allows you to place fully customizable forms directly inside your listing pages. Instead of using a fixed contact form, you can design your own form and control what information users submit.<\/p>\n\n\n\n
This turns your listings into structured data collection points, not just static pages.<\/p>\n\n\n\n
Why It Matters for Directorist Users<\/h2>\n\n\n\n
Most directory sites rely on basic contact forms. These forms often miss important details, which leads to back-and-forth communication.<\/p>\n\n\n\n
With FormGent:<\/p>\n\n\n\n
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You collect exactly the information you need<\/li>\n\n\n\n
Listing owners receive more useful, structured responses<\/li>\n\n\n\n
Visitors complete clear, guided input instead of writing random messages<\/li>\n\n\n\n
You improve the overall quality of inquiries<\/li>\n<\/ul>\n\n\n\n
This directly helps reduce friction and improves conversion from visitors to meaningful interactions.<\/p>\n\n\n\n
Who Can Use This<\/h2>\n\n\n\n
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Available for all Directorist users<\/li>\n\n\n\n
Works with the free version of FormGent<\/strong><\/li>\n\n\n\n
No premium requirement to get started<\/li>\n<\/ul>\n\n\n\n
You can use it with the Directorist core plugin without additional cost.<\/p>\n\n\n\n
Key Use Cases<\/h2>\n\n\n\n
1. Service Inquiry with Custom Inputs<\/h3>\n\n\n\n
Instead of a simple contact form, you can ask users specific questions like budget, requirements, or timeline. This helps listing owners receive more qualified inquiries.<\/p>\n\n\n\n
2. Quote Requests<\/h3>\n\n\n\n
Visitors can submit detailed requests directly from a listing. For example, a service provider can collect project details before responding.<\/p>\n\n\n\n
3. Booking or Pre-screening Forms<\/h3>\n\n\n\n
You can ask users for essential information before confirming availability or scheduling.<\/p>\n\n\n\n
4. Feedback or Application Collection<\/h3>\n\n\n\n
Listing owners can collect applications, surveys, or feedback without relying on external tools.<\/p>\n\n\n\n
Step-by-Step Setup Guide<\/h2>\n\n\n\n
Step 1: Go to Directory Builder<\/h3>\n\n\n\n
From your WordPress dashboard:<\/p>\n\n\n\n
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Navigate to Directorist \u2192 Directory Builder<\/strong><\/li>\n<\/ul>\n\n\n\n
Step 2: Open Single Listing Layout<\/h3>\n\n\n\n<\/figure>\n\n\n\n
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Click on Single Page Layout<\/strong><\/li>\n\n\n\n
Then select Listing Contents<\/strong><\/li>\n<\/ul>\n\n\n\n
Step 3: Add FormGent Field to a Section<\/h3>\n\n\n\n<\/figure>\n\n\n\n
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Create or select a section where you want the form to appear<\/li>\n\n\n\n
Drag the FormGent Form<\/strong> field into that section<\/li>\n<\/ul>\n\n\n\n
If FormGent is not installed:<\/p>\n\n\n\n
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You will see a prompt to install it<\/li>\n\n\n\n
The system will automatically install the free plugin from the WordPress repository<\/li>\n<\/ul>\n\n\n\n
This removes the need for manual setup.<\/p>\n\n\n\n
Step 4: Select Your Form<\/h3>\n\n\n\n<\/figure>\n\n\n\n
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Click on the FormGent field settings<\/li>\n\n\n\n
Choose your desired form from the dropdown<\/li>\n<\/ul>\n\n\n\n<\/figure>\n\n\n\n
Make sure you have already created a form inside FormGent.<\/p>\n\n\n\n
Step 5: Save Changes<\/h3>\n\n\n\n<\/figure>\n\n\n\n
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Click Update<\/strong> to save your layout<\/li>\n<\/ul>\n\n\n\n
Once saved:<\/p>\n\n\n\n
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The form will appear inside your single listing page<\/li>\n\n\n\n
Visitors can now submit responses directly from the list<\/li>\n<\/ul>\n\n\n\n
You are not limited to one form or use case. You can place as many forms as you need inside one listing in different sections depending on your directory type.<\/p>\n\n\n\n
How It Works for Listing Owners<\/h2>\n\n\n\n
Once you add a FormGent form to your listing layout, it becomes part of the live listing page. Listing owners can receive and manage responses directly from their dashboard.<\/p>\n\n\n\n
Viewing the Form on Listing Page<\/h3>\n\n\n\n
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Open any listing from the front end of your website<\/li>\n\n\n\n
Make sure the listing belongs to the directory where you added the FormGent form<\/li>\n\n\n\n
Make sure that the listing is published, not expired. Listing owners can see their expired listing but that will not be visible to end users.<\/li>\n<\/ul>\n\n\n\n
Inside the Listing Content<\/strong>, the form will appear in the section where you placed it.<\/p>\n\n\n\n<\/figure>\n\n\n\n
You can:<\/p>\n\n\n\n
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Fill out the form as a visitor<\/li>\n\n\n\n
Submit a test response to check how it works<\/li>\n<\/ul>\n\n\n\n
After submission:<\/p>\n\n\n\n<\/figure>\n\n\n\n
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A success message will appear on the screen<\/li>\n\n\n\n
This message comes from your FormGent confirmation settings<\/strong><\/li>\n<\/ul>\n\n\n\n
If you have configured:<\/p>\n\n\n\n
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A custom message \u2192 it will be shown<\/li>\n\n\n\n
A redirect \u2192 users will be redirected to that page<\/li>\n<\/ul>\n\n\n\n
Everything follows your FormGent form configuration.<\/p>\n\n\n\n
Accessing Form Submissions (Listing Owner Dashboard)<\/h3>\n\n\n\n
Listing owners can view and manage responses from their dashboard.<\/p>\n\n\n\n
Step 1: Go to My Listings<\/h4>\n\n\n\n<\/figure>\n\n\n\n
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Click on your Account Avatar<\/strong><\/li>\n\n\n\n
Select My Listings<\/strong><\/li>\n<\/ul>\n\n\n\n
You will see a list of all your listings.<\/p>\n\n\n\n
Step 2: Open Enquiries<\/h4>\n\n\n\n<\/figure>\n\n\n\n
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On the left side of each listing, click Enquiries<\/strong><\/li>\n\n\n\n
You will see a number in parentheses<\/li>\n<\/ul>\n\n\n\n
This number shows how many responses are new or unread<\/strong>.<\/p>\n\n\n\n
Step 3: Understand the Dashboard Overview<\/h4>\n\n\n\n<\/figure>\n\n\n\n
Inside Enquiries, you will see a summary:<\/p>\n\n\n\n
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Total enquiries<\/li>\n\n\n\n
New (unread) enquiries<\/li>\n\n\n\n
This week\u2019s enquiries<\/li>\n\n\n\n
Resolved enquiries<\/li>\n<\/ul>\n\n\n\n
This helps listing owners quickly understand activity and response status.<\/p>\n\n\n\n
Step 4: View Individual Responses<\/h4>\n\n\n\n
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Each submission is listed below<\/li>\n\n\n\n
Click View<\/strong> to open a response<\/li>\n<\/ul>\n\n\n\n<\/figure>\n\n\n\n
A popup window will appear showing:<\/p>\n\n\n\n
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All submitted form data<\/li>\n\n\n\n
User inputs in structured format<\/li>\n<\/ul>\n\n\n\n
Step 5: Manage Responses<\/h4>\n\n\n\n
From the response view, listing owners can:<\/p>\n\n\n\n
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Delete the submission<\/li>\n\n\n\n
Send an email to the respondent<\/li>\n<\/ul>\n\n\n\n<\/figure>\n\n\n\n
There is also a quick action menu on the right side where:<\/p>\n\n\n\n
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You can directly delete a response<\/li>\n<\/ul>\n\n\n\n
Step 6: Response Status<\/h4>\n\n\n\n
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Once a response is viewed, it is marked as resolved<\/strong><\/li>\n<\/ul>\n\n\n\n
This helps keep the dashboard clean and makes it easy to track which enquiries still need attention.<\/p>\n\n\n\n
This workflow ensures that:<\/p>\n\n\n\n
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Visitors can easily submit structured information<\/li>\n\n\n\n
Listing owners can manage everything from one place<\/li>\n\n\n\n
No external tools or inbox management is required<\/li>\n<\/ul>\n\n\n\n
It keeps communication organized and directly tied to each listing.<\/p>\n\n\n\n
How Directory Owners Access Form Submissions<\/h2>\n\n\n\n
In addition to listing owners, directory owners have full access to all form submissions from the FormGent backend. This gives a broader view of user activity and overall performance.<\/p>\n\n\n\n
Access All Form Entries<\/h3>\n\n\n\n<\/figure>\n\n\n\n
From your WordPress dashboard:<\/p>\n\n\n\n
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Go to FormGent \u2192 Entries<\/strong><\/li>\n<\/ul>\n\n\n\n
Here you will find all form submissions (entries) across your website.<\/p>\n\n\n\n
You can:<\/p>\n\n\n\n
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View all responses in one place<\/li>\n\n\n\n
Filter entries by specific forms<\/li>\n\n\n\n
Manage and review submitted data<\/li>\n<\/ul>\n\n\n\n
Best Way to View Specific Form Data<\/h3>\n\n\n\n<\/figure>\n\n\n\n
For more focused insights:<\/p>\n\n\n\n
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Go to FormGent \u2192 All Forms<\/strong><\/li>\n\n\n\n
Find the form you added to your listing<\/li>\n\n\n\n
Hover over the form name<\/li>\n\n\n\n
Click on Reports<\/strong><\/li>\n<\/ul>\n\n\n\n
This gives you a more structured and useful view of your data.<\/p>\n\n\n\n
Understanding the Report Section<\/h3>\n\n\n\n
Inside the report, you will see two tabs:<\/p>\n\n\n\n
1. Summary<\/h4>\n\n\n\n<\/figure>\n\n\n\n
This section shows an overview of all responses.<\/p>\n\n\n\n
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You can review answers to each question<\/li>\n\n\n\n
Click the Chart<\/strong> option beside a field to generate a visual representation<\/li>\n<\/ul>\n\n\n\n<\/figure>\n\n\n\n
Note:<\/p>\n\n\n\n
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Charts depend on the field type<\/li>\n\n\n\n
Structured inputs (like dropdowns, radio buttons, etc.) produce better visual summaries<\/li>\n<\/ul>\n\n\n\n
This helps you quickly understand trends in user responses.<\/p>\n\n\n\n
2. Analytics<\/h4>\n\n\n\n<\/figure>\n\n\n\n
This section provides performance insights for your form:<\/p>\n\n\n\n
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Total form views<\/li>\n\n\n\n
Number of starts<\/li>\n\n\n\n
Completed submissions<\/li>\n\n\n\n
Completion rate<\/li>\n\n\n\n
Average completion time<\/li>\n<\/ul>\n\n\n\n
You will also see:<\/p>\n\n\n\n
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Drop-off rates for each question<\/li>\n<\/ul>\n\n\n\n
This shows where users are leaving the form, helping you identify friction points and improve form design.<\/p>\n\n\n\n
Directory owners get a complete overview of all collected data, while listing owners manage their own enquiries.<\/p>\n\n\n\n
This separation ensures:<\/p>\n\n\n\n
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Better control over data<\/li>\n\n\n\n
Clear ownership of responses<\/li>\n\n\n\n
Actionable insights at both listing and platform level<\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/directorist.com\/wp-content\/uploads\/2026\/03\/Single-Listing-Content-1024x506.png\")
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