{"id":368295,"date":"2025-10-22T18:57:14","date_gmt":"2025-10-22T12:57:14","guid":{"rendered":"https:\/\/directorist.com\/?post_type=docs&#038;p=368295"},"modified":"2025-10-22T22:02:58","modified_gmt":"2025-10-22T16:02:58","password":"","slug":"email-customization","status":"publish","type":"docs","link":"https:\/\/directorist.com\/docs\/email-customization\/","title":{"rendered":"Email Customization"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">General Settings<\/h2>\n\n\n\n<p>Navigate to&nbsp;<strong>Directory Listings \u2192 Settings \u2192 Email \u2192 General<\/strong>&nbsp;to manage how Directorist sends email notifications to admins and listing owners.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Sender Details<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sender Name for Emails<\/strong>\u00a0\u2013 The name that appears in the \u201cFrom\u201d field of all emails sent by Directorist.<\/li>\n\n\n\n<li><strong>Sender Email Address<\/strong>\u00a0\u2013 The address used to send system-generated emails.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"362\" src=\"https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-76-1024x362.png\" alt=\"\" class=\"wp-image-368299\" srcset=\"https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-76-1024x362.png 1024w, https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-76-300x106.png 300w, https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-76-768x271.png 768w, https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-76-1536x543.png 1536w, https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-76-2048x724.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Email Notifications<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Disable All Email Notifications<\/strong>\u00a0\u2013 Toggle this to completely stop all system emails.<\/li>\n\n\n\n<li><strong>Admin Email Address(es) for Notifications<\/strong>\u00a0\u2013 Add one or more admin email addresses (comma-separated) to receive notifications.<br>Example:\u00a0<code>admin@example.com, support@example.com<\/code><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Admin Notifications<\/strong><\/h4>\n\n\n\n<p>Choose when the admin should receive an email:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order Created \/ Completed<\/li>\n\n\n\n<li>New Listing Submitted<\/li>\n\n\n\n<li>Listing Approved or Published<\/li>\n\n\n\n<li>Listing Edited<\/li>\n\n\n\n<li>Payment Received<\/li>\n\n\n\n<li>Listing Deleted<\/li>\n\n\n\n<li>Listing Contact Form Submitted<\/li>\n\n\n\n<li>Listing Review<\/li>\n\n\n\n<li>Listing Renewed<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Listing Owner Notifications<\/strong><\/h4>\n\n\n\n<p>Select when listing owners are notified:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order Created \/ Completed<\/li>\n\n\n\n<li>New Listing Submitted<\/li>\n\n\n\n<li>Listing Approved or Edited<\/li>\n\n\n\n<li>Payment Received<\/li>\n\n\n\n<li>Listing Deleted<\/li>\n\n\n\n<li>Listing Contact Form \/ Review<\/li>\n\n\n\n<li>Listing Renewed<\/li>\n\n\n\n<li>Listing Expiry Alerts (Nearly Expired, Expired, or Reminder to Renew)<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"647\" height=\"1024\" src=\"https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-77-647x1024.png\" alt=\"\" class=\"wp-image-368300\" srcset=\"https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-77-647x1024.png 647w, https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-77-190x300.png 190w, https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-77-768x1215.png 768w, https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-77-971x1536.png 971w, https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-77-1295x2048.png 1295w, https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-77-scaled.png 1618w\" sizes=\"auto, (max-width: 647px) 100vw, 647px\" \/><\/figure>\n\n\n\n<p>After updating preferences, click&nbsp;<strong>Save Changes<\/strong>&nbsp;to apply your email settings.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Email Templates<\/h2>\n\n\n\n<p>Navigate to&nbsp;<strong>Directory Listings \u2192 Settings \u2192 Email \u2192 Templates<\/strong>&nbsp;to manage all email messages sent automatically by Directorist. Each template can be customized to match your tone or branding using text or shortcodes.<\/p>\n\n\n\n<p>Below is a list of available templates and when they are triggered:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>New Listing Submitted<\/strong>\u00a0\u2013 Sent to the admin when a user submits a new listing for review.<\/li>\n\n\n\n<li><strong>Approved\/Published Listing<\/strong>\u00a0\u2013 Sent to the listing owner once the admin approves or publishes the listing.<\/li>\n\n\n\n<li><strong>Edited Listing<\/strong>\u00a0\u2013 Sent when a user updates an existing listing.<\/li>\n\n\n\n<li><strong>Expired Listing<\/strong>\u00a0\u2013 Notifies the listing owner that their listing has expired.<\/li>\n\n\n\n<li><strong>Renewal Listing Reminder<\/strong>\u00a0\u2013 Sends a reminder email before a listing expires.<\/li>\n\n\n\n<li><strong>Renewed Listing Confirmation<\/strong>\u00a0\u2013 Sent when a listing is successfully renewed.<\/li>\n\n\n\n<li><strong>New Order (Received)<\/strong>\u00a0\u2013 Confirms a new order to both admin and customer.<\/li>\n\n\n\n<li><strong>New Order (Payment Received)<\/strong>\u00a0\u2013 Sent after payment is successfully processed.<\/li>\n\n\n\n<li><strong>Completed Order<\/strong>\u00a0\u2013 Sent when an order is completed.<\/li>\n\n\n\n<li><strong>Listing Contact Form<\/strong>\u00a0\u2013 Triggered when a visitor sends a message to the listing owner through the contact form.<\/li>\n\n\n\n<li><strong>Registration Confirmation<\/strong>\u00a0\u2013 Sent to users after successful registration.<\/li>\n\n\n\n<li><strong>Email Verification<\/strong>\u00a0\u2013 Sent to users to verify their email address after registration.<\/li>\n<\/ul>\n\n\n\n<p>Each template supports merge tags (e.g.,&nbsp;<code>{listing_title}<\/code>,&nbsp;<code>{user_name}<\/code>,&nbsp;<code>{site_name}<\/code>) for dynamic content personalization.<br>After editing, click&nbsp;<strong>Save Changes<\/strong>&nbsp;to update your email templates.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"844\" src=\"https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-78-1024x844.png\" alt=\"\" class=\"wp-image-368301\" srcset=\"https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-78-1024x844.png 1024w, https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-78-300x247.png 300w, https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-78-768x633.png 768w, https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-78-1536x1266.png 1536w, https:\/\/directorist.com\/wp-content\/uploads\/2025\/10\/image-78-2048x1688.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>General Settings Navigate to&nbsp;Directory Listings \u2192 Settings \u2192 Email \u2192 General&nbsp;to manage how Directorist sends email notifications to admins and listing owners. Sender Details Email Notifications Admin Notifications Choose when the admin should receive an email: Listing Owner Notifications Select when listing owners are notified: After updating preferences, click&nbsp;Save Changes&nbsp;to apply your email settings. Email [&hellip;]<\/p>\n","protected":false},"author":24585,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[705],"doc_tag":[],"class_list":["post-368295","docs","type-docs","status-publish","hentry","doc_category-customization"],"year_month":"2026-03","word_count":398,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"yousuf.sovware","author_nicename":"yousuf-sovware","author_url":"https:\/\/directorist.com\/author\/yousuf-sovware\/"},"doc_category_info":[{"term_name":"Customization","term_url":"https:\/\/directorist.com\/docs-category\/customization\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/directorist.com\/wp-json\/wp\/v2\/docs\/368295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/directorist.com\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/directorist.com\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/directorist.com\/wp-json\/wp\/v2\/users\/24585"}],"replies":[{"embeddable":true,"href":"https:\/\/directorist.com\/wp-json\/wp\/v2\/comments?post=368295"}],"version-history":[{"count":0,"href":"https:\/\/directorist.com\/wp-json\/wp\/v2\/docs\/368295\/revisions"}],"wp:attachment":[{"href":"https:\/\/directorist.com\/wp-json\/wp\/v2\/media?parent=368295"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/directorist.com\/wp-json\/wp\/v2\/doc_category?post=368295"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/directorist.com\/wp-json\/wp\/v2\/doc_tag?post=368295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}